TERMS AND CONDITIONS

PRICING: 

All prices listed are in US dollars. Prices and product specifications are subject to change without prior notice.

PAYMENT TERMS: 

We prefer credit card payment, especially for customers outside the USA. For customers with established accounts,  payment term for orders through purchase orders can be net 30 days from the date of invoice.

For wholesale orders and applications, please contact us. 

ORDER CANCELLATION: 

Orders can be cancelled at no charge if the notification is given before the shipment. Cancellations after the shipment may be subject to a 20% return and re-stocking fee.

RETURNS & REFUNDS: 

To return mistaken, unsatisfactory or damaged products please email or call our customer service within 72 hours after receiving the shipment to obtain a return authorization. Items damaged during transportation should be brought to the attention of the carrier. We will assist you in filing a claim with the carrier. All other returns may be charged for a 20% re-stocking fee. All items must be returned in the original package within 30 days from the date of delivery. The above return policies are not suitable for customized, or bulk products.  At our discretion, we may issue a product credit or refund for the product value and shipping charges. No product credit shall be available for use if a past due balance is outstanding on your account.

TERMS & CONDITIONS: 

Pantomics, Inc. products are intended for research use only and are not to be used for diagnostic or therapeutic purposes. Pantomics Inc. products shall not be resold, modified for resale, or used to manufacture commercial products without the prior written consent from Pantomics, Inc. For further information, please contact Pantomics, Inc. at info@pantomics.com.

WARRANTY & LIABILITY: 

Pantomics, Inc. products are warranted to meet the appropriate specifications described. If you identify any non-conforming product, please notify us within 21 days of receipt of the product. Pantomics, Inc. disclaims any and all express and implied or statutory warranties, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement of any third party intellectual property rights except for the express warranties contained herein. Pantomics, Inc.’s liability to any user of Pantomics, Inc. products for damages of any kind, if it is at no fault of the user, will be limited to replacement of the product(s) only, and in no event shall the liability of Pantomics, Inc. exceed the actual amount paid for the product(s). Pantomics, Inc. shall not be liable for any indirect, special, incidental or consequential damages. Pantomics, Inc. disclaims any and all responsibility for any injury or damage which may be caused by the fault of the user or the buyer in accordance with the terms and conditions herein.  If you do not agree with the terms and conditions herein, you shall promptly return any Pantomics products, unused, in the original package. Failure to do so constitutes the acceptance of the terms and conditions herein.

PANTOMICS, INC.

1049 Union Ave. Suite D

Fairfield, CA 94533

Tel:  (415) 863-2380

Fax: (510) 225-1084

E-mail: sales@pantomics.com

               info@pantomics.com

© 2020 Pantomics Inc.